Volvo dealer SMT GB has confirmed a trio of customer agreements to improve its aftermarket support.
They replace the Blue, Silver and Gold agreements previously offered and are said to include a wider range of value-added services. “Each level of agreement has been designed to support customers in a way that matches their business requirements, helping them to run their equipment more efficiently whilst minimising their total cost of ownership,” the company said.
The three new agreements of Connect, Enhance and Optimise give progressively greater levels of support and to kick-start the programme SMT GB is including a 12-month Level 1 agreement as standard on all orders placed for general-purpose production equipment ordered before December 31.
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©Scottish Plant. Article posted 1/5/2019